Customer Care Specialist.

Wednesday 17 August 2022 02:22 PM Beirut Time · 187

Wajdi Alkayal

We are looking for a Customer Care Specialist. wmktech is a product company with over 4 years of experience in creating our own products. Responsibilities: — Work with the existing customer base: processing incoming requests, accompanying clients from the first contact to signing the contract, assistance in resolving requests. — Conduct presentations and client interviews to increase sales and familiarize existing customers with new functionality. — Communicate regularly with the technical team of the product. — Interact with the legal department to prepare contracts and send them to the client. — Issue invoices, track their payment. Requirements: — Advanced English level both spoken and writing. — 2+ years of experience in IT as Sales/Customer Care/Support Specialist. — Good communication skills, mastery of the business correspondence etiquette, customer focus. — Attention to detail, analytical thinking, perseverance.