The Social Media Executive supports the SM Manager and SM Director to manage client relationships on assigned accounts with key responsibility for social media plan creation, implementation, buzz monitoring & insights, engagement, content curation & social media project management.

• Responsibility for hands on interaction within social media presences using agreed tools, find out what works, tweak and improve communications, tactics, campaigns etc. while responding to changes within social networks
• Develop and maintain client relationships; attend, present and provide counsel at all significant agency-client media meetings.
• Coordinate between 3rd parties such as creative suppliers, moderators with other parts of the organization to ensure aligned marketing and online marketing strategy is being delivered
• Working with the SM Manager, produce a cohesive social media plan that includes communications goals and brings together different buying disciplines for integration across media channels, informed by research or insights and taking into account the channel contact plan or client brief
• Assist the SM Manager to ensure the appropriate and detailed media mix for plan implementation and manage final budget allocation by medium and aid in the associated booking, billing and account management
• Manage the communities in terms of scope of work for moderation and engagement highlighting important and relevant information with all parties as and when they emerge
• Utilize great social media etiquette skills to ensure you deliver the right message online, help people, stimulate discussions, encourage debate etc ‘Think on your feet’ real time content writing in Arabic and English, online discussion, interactions etc.
  
  

Knowledge and Experience

• Experience of agency-client relationships and familiarity with Mindshare proprietary and industry software and applications
• Competent quantitative and analytical skills, detail oriented with exceptional critical thinking and problem solving abilities. Ability to multi-task, work successfully with teams, and work under pressure
• Awareness of key client markets, personnel, issues, processes, goals and requirement