Web Designer/Developer
· 691
Wajdi Alkayal Wajdi Alkayal

JOB SUMMARY:
This is an exciting, multi-faceted role with high levels of stakeholder engagement. Perfect for a highly motivated professional! Under general supervision, design, test, and implement Website and content updates to meet stakeholder needs. Design and develop user interface features, site animation and special effects elements. Provide primary user support; perform system analysis and program development on assigned projects using independent judgment. Opportunity available to engage in videography, including green-screen and post production. Facilitate content for on-line social media imagery to enhance web presence and project manage regular content updates that support organizational strategies and goals.

In addition to web and media services, this person will be available to provide onsite technical support to customers in maintenance and support of electronic technologies, networks, media services, web-based communication tools (ex. Zoom) and software applications with occasional guidance. Troubleshoot standard problems in support of end users. Responsible for timely process performance including problem recognition, research, isolation, resolution and follow up steps. Provide desktop support and other support functions in support of customers where central IT HelpDesk is unable to meet service needs. Perform various administrative duties including documentation, inventory, liaise with Central IT to assess security vulnerabilities and work to resolve. Assist customers and elevate issues when necessary. Must be able to effectively work with others to solve medium to complex problems.

Department/Unit Summary:

VUMC’s Department of Emergency Medicine is a leader in clinical care, education and research. The Department has over 40 staff and 60 faculty across seven divisions: airway management; emergency medicine services; global emergency medicine; medical photography; emergency medicine research; simulation; and ultrasound. As the only adult and pediatric Level 1 trauma center in Central Tennessee, VUMC’s combined emergency departments see over 130,00 patients annually. The Department of Emergency Medicine physicians currently provide services at Vanderbilt University Hospital, the Emergency Department of the Nashville Veterans Administration Medical Center, and Vanderbilt Wilson County Hospital’s (VWCH). The department is ranked tenth nationally by NIH funding. With an extensive research infrastructure, the department is a leader in designing innovative department-based research and garners high accolades in both its industry and federally funded studies. Faculty and researcher’s in the department produce numerous peer-reviewed publications and are well regarded by their peers nationally and globally. Recently, in partnership with the Institute for Medicine and Public Health (IMPH) and the Center for Health Services Research, the Department established a Center for Emergency Care Research and Innovation (CERI) to help determine the best care for patients who experience trauma or require emergency services even before going to a hospital. CERI’s goal is to provide the infrastructure and resources to further develop collaborations of clinical investigators and to recruit and to mentor junior and mid-career investigators and research staff. CERI is expanding existing collaborations between and among investigators in the Divisions of Emergency Medicine; Trauma and Surgical Critical Care; Allergy, Pulmonary and Critical Care; as well as other divisions in the Departments of Medicine, Pediatrics, Biostatistics and Health Policy. Education is a priority for the department. There are currently 39 residents in this highly regarded and sought-after program. Much of the residency program’s stellar reputation rests on the efforts of faculty members and upper level residents who view excellent teaching as a core component of their responsibilities. The fourth-year medical student rotation is the highest rated required clinical rotation in the medical school. Currently, the Department offers fellowships in emergency medicine services and event medicine; ultrasound; simulation; global emergency medicine; sports medicine; and emergency medicine education.

KEY RESPONSIBILITIES:

  • Design new Web sites, computer programs, and systems to meet user needs, including design guidelines with color, font, and HTML coding standards for Department Web sites.
  • Backup all sites and working files regularly and archive current and old versions of all files for easy reference of the formation of Web sites.
  • Develop information architecture for the Web sites, including ire-framing for all levels of sites with navigation interface based on user-centered design.
  • Develop HTML & CSS coding using text editor to conform to web browsers on both Macintosh and Windows platforms to meet W3 standards, and ensure error-free code.
  • Develop PHP, JavaScript and cgi programming to add interactivity to the Web site. Includes online forms on the secure server.
  • Develop graphics using Adobe Photoshop and ImageReady that use the Web-safe color palette and are optimized for quick load times.
  • FTP, SSH, SFTP updated HTML and graphic files to the servers as needed.
  • Use control system software via terminal access to coordinate efforts with others working on projects.
  • Assure existing programs are current and meet the needs of the user:
  • Check HTML, PHP, JavaScript, cgi, and database-generated pages against range of browsers.
  • Ensure that the files served to the public are up-to-date with the most current information.
  • Conduct, or contract for, usability studies with target audiences to ensure navigation needs and goals are being met in the most efficient manner.
  • Analyze Web logs. Check for browser type, computer platform, connection speed, path traveled through the Web sites, and most commonly accessed pages. Compare number of unique hosts to determine percentage growth/reduction in visitation.
  • Submit the Web sites to major search engines.
  • Provide technical support to the Web responsible persons in the Department
  • Check email consistently for other maintenance issues.
  • Train and support Department staff responsible for updating Web sites.
  • Meet regularly and as needed with internal and external groups to develop look and feel of sites, and to establish priorities.
  • Provide other technical support to Department for desktop support, assist with inventory, liaise with central IT and end users to ensure up to date cybersecurity.
  • Identify and participate in training, education and development activities to improve knowledge and performance to sustain and enhance Department IT-related goals.
  • Subscribe to listserves appropriate for support, design and programming to keep up-to-date on latest advances in the field.
  • Regularly visit appropriate Web sites to learn cutting-edge support, graphic and programming techniques.
  • Attend conferences on Web design and development as approved by manager.
  • Attend regular user-group meetings at Vanderbilt and report updates to Department leadership. Also may attend meetings in the Nashville area to learn from peers in the field as approved by manager.
  • Develop appropriate documentation and project manage initiatives to timely and successful completion.

TECHNICAL CAPABILITIES:

LAN/Desktop Support: Demonstrates fundamental competence in solving customer reported problems involving product availability. Able to use non intuitive help desk tools to determine if problem is due to hardware, software or user know.

Security: Demonstrates the ability to respond quickly to reports from individuals. Takes immediate action to stop an incident from continuing or recurring. Determines whether an incident should be handled locally or reported to the IT Security Response Team. Works with the IT support staff to repair a system, restore service, and preserve evidence of the incident. Handles sensitive and other critical responses in a professional manner.

CORE ACCOUNTABILITIES:

Organizational Impact: Performs tasks that are typically routine that may impact team's performance with occasional guidance.

Problem Solving/Complexity of work: Utilizes some discretion and research to solve routine problems.

Breadth of Knowledge: Applies knowledge of standards, established processes and procedure that apply to your own job.

Team Interaction: Provides guidance to entry level co-workers and Department physician and administrative leadership.


Lebnaon,Baalbek
Full Time Work,contract
dependend in interview
2 YEARS
Office-Remote
Intermediate

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